Privacy Policy
Introduction
Mystical Heart Collective LLC appreciates your business and trust. Please read this Privacy Policy. By using our website and services, you agree and give consent to this policy, our disclaimer, and Terms and Conditions.
Disclaimer
Mystical Heart Collective LLC provides psychedelic integration, retreat facilitation, and spiritual development coaching to our clients through the healing process of connection, accountability, support, and other professional services. Our online courses, coaching sessions, events, and retreats are not a substitute for medical or professional advice and are for educational and entertainment purposes only.
Coaching is not a medical service. It is an unregulated, emerging profession and is not accredited by any institution or organization. Coaching is not counseling, psychotherapy, or clinical in nature and we do not use professional assessments, or offer treatment or diagnosis for addiction or mental illness. We are not registered therapists, medical professionals, or counselors, nor do we purport to be.
Mystical Heart Collective LLC does not advocate, suggest, approve or disapprove of the use of psychedelic medicines such as ayahuasca. We do not condone or facilitate the use of illegal substances. All retreats and events are held in accordance with the laws of the countries in which they are being held. Mystical Heart Collective LLC does not provide medicine to our clients directly, but act as facilitators to connect clients to trained professionals and shamans who may offer healing services with plant medicines in sacred spiritual ceremonies. Clients choose on their own accord what treatments and programs to incorporate into their healing process.
Mystical Heart Collective LLC and its owners and employees are not responsible for our clients’ treatment, recovery, sobriety, safety, legal, health, wellness, or other outcomes.
Clients are responsible for their own choices, behaviors, and decisions and enter into the coaching relationship, online course, session, event, and/or retreat understanding there are no guaranteed outcomes or results.
Data Collected
Data Storage Location
We are a US based company and our site is hosted by SiteGround at shared, green, secure data centers. For more information on SiteGround, please review their privacy policy here: https://www.siteground.com/privacy.htm
Registration Data
If you register on our website, we store your chosen username, your email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Comments
When you leave comments on the website, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by SiteGround and with your consent, is added to our Convertkit Email Marketing Service. By emailing us, you are consenting to opting-in to our email service, and can unsubscribe at any time. Contact Form submissions are only kept for customer service purposes they are never shared or sold.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
Facebook
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
Twitter
Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. We do not use Twitter. See their privacy policy here: Twitter Privacy Policy .
Instagram
Instagram has its own cookie and privacy policies over which we have no control. Your IP is not sent to an Instagram server until you consent to it. See their privacy policy here: Instagram Privacy Policy.
YouTube
We use YouTube videos embedded on our site and inside our course portals. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information without your consent, for example joining our MailChimp list.
How Long We Retain Your Data
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. For more details please see here: EU GDPR Information Portal.
Third Party Websites
Mystical Heart Collective may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance, and you release us from any liability for the conduct of these third party websites. All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Mystical Heart Collective LLC bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.